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ASEAN 10 Countries Three-Year Warranty Air-Cooled Switch SFP

Certain D-Link air-cooled SFP switches sold in ASEAN countries come with a three-year standard warranty, covering internal fans and power supplies.

D-

Link Three-

Year Warranty SFP SwitchesD-Link provides a three-year standard warranty for select SFP switch models, including DXS-F3400-28SC, DGS-F1210-28P, DGS-F2800-10P, and DXS-F3500-64S, applicable to units sold on or after January 1, 2025. This warranty covers hardware defects under normal use, including internal fans and internal power supplies, which satisfies the air-cooled requirement. Upgrades, modules, and external adapters are covered for 90 days only.

The warranty is valid in countries where D-Link operates, including ASEAN nations, provided the product is purchased through authorized distributors or resellers.

Warranty Terms and Service

Coverage: Hardware defects under normal use; internal fans and power supplies included. Duration: Three years from the date of sale for eligible models. Exclusions: External adapters, accessories, consumables, and user-related damage.

DO

A Policy: Defective products must be reported within 3 days of receipt for replacement. Verification requires the original invoice and complete unit with accessories. Service Process: Customers should contact local D-Link service centers or WhatsApp support for technical troubleshooting and RMA processing.

Regional Availability

The three-year warranty applies to ASEAN countries where D-Link has authorized distribution and service centers. Customers should confirm local service availability before purchase to ensure warranty coverage. In cases where the product is purchased outside the covered region, international warranty service may not apply.

Other Vendors

Huawei offers enterprise switches with warranties up to three years for certain products, but coverage is limited to the original end-user in the country of purchase and may exclude hot-swappable fans, power supplies, and optical transceivers. Cisco provides warranty information via its Warranty Finder tool, which allows verification of coverage for specific product IDs.

Recommendation

For ASEA

N deployment, D-Link's listed models are the most straightforward option for air-cooled SFP switches with a three-year warranty, ensuring both hardware coverage and local service support. Always verify the purchase date, model, and local service availability to confirm eligibility.

ASEAN 10 Countries Three-Year Warranty Air-Cooled Switch SFP

Enterprise Warranty Policy

Several products have extended warranty up to three (3) years. For detail information about corresponding product, please read the “Enterprise Product Warranties” document.

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Technical note

This reference is intended for preliminary fiber and communications infrastructure research. Optical interface, fiber type, port or core capacity, electrical input and output, enclosure protection, cooling, installation limits and applicable standards must be verified for the specific project.

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